Author Archives: Roofing SEO Webmasters

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105 Most Common Roofing Questions (on Google Search)


Below is a comprehensive list of the most common roofing questions on Google search.

Our raw data comes from SEMRush, one of the most reputable tools for estimating the search volume of search engine queries.

Our data evaluation comes from in-house research and data from our agency, Roofing Webmasters.

Consider that the date is US-based and does not account for global queries.


Common Roofing Questions (Blog Cover)

NumberQuestionSearch Volume
1how much does a new roof cost6,600
2how long does a roof last5,400
3how much is a new roof4,400
4how long do roofs last2,900
5how to install metal roofing2,900
6how much does a metal roof cost2,400
7how much does a roof cost2,400
8how much does it cost to replace a roof2,400
9how much is a metal roof2,400
10how to get insurance to pay for roof replacement2,400
11how much to replace a roof1,900
12how to install a metal roof1,900
13how to shingle a roof1,900
14how long does a metal roof last1,600
15how long does a shingle roof last1,600
16how much does new roof cost1,600
17how to fix a leaking roof1,600
18what is a gable roof1,600
19what is a hip roof1,600
20what is tpo roofing1,600
21can you paint a metal roof1,300
22does homeowners insurance cover roof leaks1,300
23how long do metal roofs last1,300
24how much to replace roof1,300
25how to cut metal roofing1,300
26how to install roof shingles1,300
27how to tarp a roof1,300
28what is roof flashing1,300
29will insurance cover a 20 year-old roof1,300
30how long does roof last1,000
31how much for a new roof1,000
32how often to replace roof1,000
33how to calculate roof pitch1,000
34how to install metal roof1,000
35how to insulate an attic roof rafters1,000
36how to measure a roof for shingles1,000
37how to measure roof pitch1,000
38how to remove moss from roof1,000
39what is flashing on a roof1,000
40does home insurance cover roof880
41how long does a thatched roof last880
42how much does a roof replacement cost880
43how much does roofing cost880
44how to build a roof880
45how to build a shed roof880
46how to find the pitch of a roof880
47how to replace roof shingles880
48what a flat roof doesn’t have880
49what is a pitched roof880
50what is the rake of a roof880
51what paint goes with a brown roof880
52can you paint roof shingles720
53does home insurance cover roof leaks720
54how big is a roofing square720
55how long do shingle roofs last720
56how long should a roof last720
57how much do metal roofs cost720
58how much is a roof replacement720
59how much is metal roofing720
60how to determine roof pitch720
61how to find a roof leak720
62how to install metal roofing over shingles720
63how to install roll roofing720
64how to measure a roof720
65is a metal roof cheaper than shingles720
66what is a composition roof720
67what is a roofing square720
68what is a square in roofing720
69what is a tpo roof720
70can you put a metal roof over shingles590
71how long do roof shingles last590
72how long do tile roofs last590
73how long does an asphalt roof last590
74how long does it take to replace a roof590
75how much does metal roofing cost590
76how much for a metal roof590
77how to calculate roof square footage590
78how to clean roof shingles590
79how to connect a porch roof to house590
80how to fix a roof leak590
81how to get moss off roof590
82how to get rid of pigeons on roof590
83how to install roof vent590
84how to install roofing shingles590
85how to install solar panels on roof590
86how to put shingles on a roof590
87how to repair roof leak590
88what does hail damage look like on a roof590
89what is a gabled roof590
90what is a roof eave590
91are metal roofs better480
92can you paint metal roofing480
93does a new roof increase home value480
94does home warranty cover roof480
95does homeowners insurance cover roof replacement480
96how long does a slate roof last480
97how long is a roof good for480
98how many square feet in a roofing square480
99how much are metal roofs480
100how much does a shingle roof cost480
101how often should a roof be replaced480
102how to build roof trusses480
103how to clean a metal roof480
104how to patch a roof leak480
105should i stay home during roof replacement480

The Most Asked Roofing Question on Google

The most common roofing question on Google is, “How much does a new roof cost?” This question is searched for an estimated 6,600 times per month with an estimated keyword difficulty of 77.


Roofing Question Statistic Showcasing The 6,660 Monthly Searches for "How Much Does a New Roof Cost"

Analyzing The Most Common Roofing-Related Queries

Below, we analyze and evaluate the most common roofing-related questions based on our years of SEO experience. 

Consider that some of the questions above list have a similar or identical intent. For example, “how much does a new roof cost” and “how much is a new roof” have the same purpose.

As a result, we are skipping over specific queries to cover separate user intents.


Check out the most common roofing-related questions.


Bar Graph for Roofing Related Queries

1) How Much Does a New Roof Cost?


It’s obvious why this query is so ordinary: consumers are concerned with the cost of a roof.

Both homeowners and commercial building owners seek information about the price of a new roof before investing in one.


Search Volume: 6,600


2) How Long Does a Roof Last?


Both homeowners and commercial property owners are also interested in the lifespan of their roofing systems.

These searches frequently occur after a roof shows signs of wear and tear or forms various leaks.


Search Volume: 5,400


3) How to Install Metal Roofing


This is the first how-to query on the list and the most popular. The users seeking these answers are a combination of DIY roofers and newer roofing professionals. 


Search Volume: 2,900


4) How Much Does a Metal Roof Cost?


Unlike the number one question on our list, this query explicitly asks about the pricing of metal roofs.

These users have already determined which roofing system interests them and want information that pertains directly to it.


Search Volume: 2,400


5) How Much Does it Cost to Replace a Roof


This query is once again concerned with pricing, but in this case, specifically, as it pertains to roof replacement.

Other queries on this list imply an interest in roof installation, whereas this one focuses explicitly on replacement.


Search Volume: 2,400


Leveraging Common Roofing Questions for SEO

The questions listed throughout this post can be implemented into a roofing SEO strategy through blog posts, YouTube videos, and original case studies. 

However, crafting a topical content map is vital before implementing these questions into your roofing marketing plan.


Pro Tip: Aimlessly publishing blog posts for each query violates Google’s Helpful Content Update algorithm.


As noted, some of these questions share the same user intent, meaning they do not require individual blog posts.

Instead, you must first group the questions based on objective and create one content asset per keyword group.

Once you properly group your queries, you can develop high-quality and exclusive content that presents your point of view based on expertise and experience.


You cannot simply run ChatGPT to produce regurgitated content previously published about these topics.

Follow these guidelines, and you can benefit from these questions.


Final Thoughts

Roofing Webmasters’ comprehensive list of the most common roofing questions on Google benefits roofers as long as they properly implement them into a sound SEO strategy.

Knowing what consumers are searching for regarding roofing is also generally beneficial. Crafting content that meets users’ needs is the function of SEO.

At Roofing Webmasters’ we’ve worked with thousands of roofing companies over the past decade, and we can work with you, too.


Posted: | Updated: Jun 24, 2024 | Categories: General
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Top 100 Roofing YouTube Searches (Keywords)


Check out our comprehensive list of the most searched roofing keywords on YouTube.

We used the popular keyword research tool Ahrefs to collect this data.

While Ahrefs is one of the most renowned keyword research tools, it is essential to remember that these numbers are estimates.

The data is only for the United States and does not account for searches in other countries.


Roofing YouTube Searches (Blog Cover)

NumberKeywordVolume
1roofing3,400
2metal roofing installation3,000
3roofing shingles installation1,900
4installing metal roofing1,300
5tpo roofing installation1,200
6how to install metal roofing1,100
7metal roofing800
8corrugated metal roofing installation800
9jerky boys roofing700
10installing metal roofing over shingles700
11roll roofing installation600
12torch down roofing installation500
13metal roofing installation over shingles450
14install metal roofing450
15roofing 101400
16roofing installation400
17epdm rubber roofing installation350
18polycarbonate roofing installation350
19cutting metal roofing350
20installing corrugated metal roofing300
21roofing torch300
22how to install metal roofing over shingles300
23gaf roofing installation250
24roofing a shed250
25rolled roofing250
26roofing a house250
27rolled roofing installation250
28installing metal roofing panels200
39gaf roofing200
30roll roofing200
31how to do roofing200
32shingles roofing installation200
33tpo roofing200
34roofing insights200
35diy metal roofing installation150
36how to cut metal roofing150
37eric garcia roofing150
38corrugated roofing installation150
39metal roofing installed over shingles roofing pro150
40roofing sales150
41how to install roofing shingles150
42diy roofing150
43owens corning roofing150
44rubber roofing150
45roofing repair150
46roofing intelligence part 1150
47how to install rolled roofing100
48pvc roofing installation100
49epdm roofing100
50ondura roofing installation100
51how to install corrugated roofing panels100
52spray foam roofing100
53how to install roll roofing100
54metal roofing valley installation100
55install roll roofing100
56installing steel roofing100
57commercial roofing100
58roofing materials100
59peel and stick roofing90
60re roofing a house90
61roofing fail90
62this old house roofing90
63how to install rolled roofing on a flat roof80
64the jerky boys roofing80
65conklin roofing systems80
66torch down roofing80
67union metal roofing80
68shed roofing80
69how to install steel roofing70
70how to install asphalt shingles roofing70
71roofing over existing shingles70
72epdm roofing installation70
73metal roofing over shingles70
74cutting corrugated metal roofing70
75install rolled roofing70
76how to install roll roofing on low slope roofs70
77cougar paws roofing shoes70
78nice roofing60
79roofing tips60
80how to install rubber roofing60
81roofing business60
82installing roll roofing60
83bad roofing job60
84installing rolled roofing60
85roofing shingles60
86diy roofing a house60
87roofing company60
88roll roofing flat roof60
89canvassing for roofing60
90frank rizzo roofing60
91fabral metal roofing installation50
92roofing intelligence50
93steel roofing50
94roofing accidents50
95alternative roofing materials50
96union corrugated roofing installation50
97roofing fails50
98steel roofing installation50
99hot tar roofing40
100how to install metal roofing on a shed40

As you can see, the list contains a combination of installation queries, brand queries, strategy queries, material queries, and more. 

Unlike Google searches, which typically contain more commercial intent roofing keywords, YouTube searches are dominated by how-to and tutorial-based searches.


YouTube Search Statistic Showing Estimated Search Volume for "Metal Roofing Installation"

Here are some of the roofing YouTube searches that stood out the most:


1) How to Install Metal Roofing

Query: how to install metal roofing

Monthly Volume: 1.1K

Description:

People are using YouTube to learn how to install metal roofs properly. This is likely a combination of non-roofers exploring DIY installation or newer roofing contractors looking for context about certain parts of the installation process.


2) Roofing 101

Query: roofing 101

Monthly Volume: 400

Description:

Users are using YouTube to find fundamental information about roofing. Non-roofers looking for DIY advice or ways to get into the roofing industry are likely the main culprits of this search term.


3) Roofing a Shed

Query: roofing a shed

Monthly Volume: 250

Description:

People are going on YouTube to find information about roofing for sheds. Compared to more common property types like houses and commercial buildings, shed roofing is generally less discussed. We can assume that both roofers and DIYers are using this search phrase.


4) Roofing Sales

Query: roofing sales

Monthly Volume: 150

Description:

Sales are essential to running a profitable roofing business. As a result, roofers are going on YouTube to find information about sales techniques and strategies. Of course, some of the volume is also likely attributed to individuals who work for roofing companies but do not manually perform roofing services.


5) Roofing Fail

Query: roofing fail

Monthly Volume: 90

Description:

Any YouTube query that includes “fail” will return videos of individuals comedically failing at their jobs or professions. In this case, searches are looking for roofers caught on video messing something up. Most searches will likely be non-roofers looking to laugh out loud at a roofer’s expense. 

But as we all know from the popular roofing memes, many roofing professionals are unafraid to laugh at themselves and each other.


Final Thoughts

YouTube is often an untapped marketing channel for roofing companies. While you can’t expect to enjoy the conversion rates of ranking on Google, YouTube engagement can lead to sales, increase brand awareness, and create digital marketing synergy.

At Roofing Webmasters, we can help optimize your YouTube strategy for greater visibility.


Posted: | Updated: Apr 10, 2025 | Categories: YouTube
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54 Side-splitting Roofing Memes That’ll Make You ROFL


Roofing memes have become immersed in the roofing industry culture. There’s no denying that memes designed specifically for roofers are often hysterical and accurate while serving as a welcome diversion for contractors during breaks in the job.

With that in mind, Roofing Webmasters presents 54 side-splitting roofing memes that’ll make you ROFL:


Roofing Memes

1) Blazing Sun Meme


Blazing Sun Meme

What roofer can’t relate to a hard day’s work in the brutal sun? It’s about 108 degrees in Texas right now.

2) DIY vs. Professional Meme


DIY Roof Repair Meme

No matter how many times you convince homeowners not to roof DIY, some will never listen.

3) Duct Tape Meme


Duct Tape Meme

It’s hilarious when clients tell you some of the things they did with a straight face.

4) Fall Through Ceiling Meme


Fall Through Roof Meme

Roofing safety is no laughing matter. But some homeowners insist on being a hero and suffer the consequences.

5) Got You Covered Meme


Got You Covered Meme

Unlicensed roofers will assure homeowners that they’ve “got you covered.” Two words: buyer beware.

6) One Shingle Left Meme


One Shingle Left Meme

All roofing contractors know the feeling when you’re staring at that very last shingle.

7) Well-Insulated Roof Meme


Rain Insulated Meme

Doing a great job on your customer’s roof can have a slight downside, especially if they love the rain.

8) The Roof Leak Cycle Meme


Roof Leak Cycle Meme

We don’t want to promote the worst-case scenario, but we all know homeowners that downplay their leaks.

9) Roof Leak Reaction Meme


Roof Leak Meme

Speaking of downplaying roof leaks, the roofer’s reaction is often far different than the homeowners.

10) Roof Leaking Meme


Roof Leaking Meme

A bad roof leak can have major consequences. Let’s hope you fare better than these people.

11) Roof Sunburn Meme


Roof Sunburn Meme

Roofing professionals sometimes have to find the positives in this 100+ degree heat.

12) Roofing Blog Mass Production Meme


Roofing Blog Meme

As a roofer, you’ve probably gotten a call from one of these marking gurus that will ruin your entire website by mass-producing AI-generated blogs.

13) Roofing PPC Meme


Roofing PPC Meme

You might be working with a roofing marketing agency right now that encourages you to pump your earnings into PPC ads. They might even be engaging in shady practices like black-box billing.

14) Roofing Season is Coming Meme


Roofing Season Meme

When the hailstorms hit, roofers become larger-than-life entities that homeowners rely on for repairs.

15) Sky Floors Meme


Sky Floors Meme

It’s always funny when roofers and others ponder the existential and philosophical aspects of the craft.

16) Roofers vs. Squirrels Meme


Squirrel vs. Roofer Meme

Squirrels can definitely get in the way during residential roofing jobs.

17) Test vs. Storm Leak Meme


Storm Leak Meme

It can be perplexing when the roof passes the leak test but still leaks during a storm. That’s why homeowners need the highest quality roofing services.

18) Shiny or Wet Roof Meme


Wet Roof Meme

Homeowners tend to talk themselves into narratives that avoid the need to pay for a replacement.

19) 12-Day Roof Replacement Meme


12 Day Roof Replacement Meme

Some of these exhaustive roof replacement jobs feel like the work of a lion. Am I right?

20) After Roof Repair Party Meme


After Work Party Meme

Some roofers are unphased by long days, and the party just starts when the job is done.

21) Roofing PPC Billing Meme


Black Box Billing Meme

There are roofing PPC companies that use a tactic called black-box billing. It’s disgraceful.

22) Brand New Roof Meme


Brand New Roof Meme

Having a brand new roof is a rewarding feeling for homeowners, from property resale value to the comfort of knowing you won’t get crushed by seasonal hail.

23) Brother-in-Law Roofer Meme


Brother-In-Law Roofer Meme

It’s always funny when the client tries to explain that they somehow know more about roofing than you as a professional.

24) Brutal Hail Storm Meme


Brutal Hail Storm Meme

Hail storms can wreak major havoc for homeowners, but roofers that have established a good reputation often reap the financial rewards for these unfortunate events.

25) Buy Roofing Leads Meme


Buy Roofing Leads Meme

In most cases, buying roofing leads is the equivalent of burning money. You can do a lot better with SEO.

26) Client Text Meme


Client Text Meme

Some clients insist on band-aids for larger roofing problems. As professionals, this can be a red flag.

27) Holding Back Co-Roofer Meme


Co Worker Meme

Sometimes homeowners can insult your roofing staff. Of course, it’s important to remain professional, even if it’s a challenge.

28) Commercial Roofing Job Meme


Commercial Roofing Job Meme

Those commercial roofing jobs tend to be a lot higher up than the residential variety.

29) First-Time DIY Roofing Meme


DIY Roofing First Meme

Many of these clients don’t realize that watching HGTV does not qualify you as a competent roofer.

30) Roofing Family Business Meme


Family Business Meme

Many roofing professionals have had a business in their family for multiple generations.

31) Green Roof


Green Roof Meme

There are intentional “green roofs” and roofs that are green as the result of neglect.

32) Cold Calling Marketers Meme


Hack Marketers Cold Calling Meme

Roofing business owners regularly receive cold calls from marketers claiming to have an unknown strategy. It becomes a chore trying to dodge these hacks.

33) Insulation Problem Meme


Insulation Problem Meme

Insulation problems can lead to roof fires which obviously become a disaster for everyone involved.

34) Offseason Roofing Marketing Meme


Market During Offseason Meme

Roofing companies that pause their marketing efforts during the offseason are always going to lag behind competitors that continue to promote their business during all seasons.

35) Marketing Sales Call Meme


Marketing Sales Call Meme

You can’t help but laugh at some of these marketing gurus that pretend to relate to roofing pros, all while talking down to them and providing lousy services.

36) National Roofing Week Meme


National Roofing Week Meme

Of course, this is a joke. You can’t mock clients to their faces. But it would be nice to roll your eyes at some of these insane roofing-related requests without suffering consequences.

37) Pick Roofing Keywords Meme


Pick Keywords Meme

I will never understand roofing marketing agencies that tell their clients to “pick this many keywords.” It immediately proves that they have no idea how SEO works.

38) Roofing PPC Companies Meme


PPC Companies Meme

If roofers were exposed to the behind-the-scenes tactics of many roofing PPC companies, they would view them as thieves.

39) Random Roofing Marketing Stat Meme


Random Roof Stat Meme

It’s not surprising that so many roofing companies are unhappy with their marketing provider, considering the horrific and shady tactics used in campaigns.

40) Roof, Grill, Dinner Meme


Roof, Grill, Dinner Meme

Nothing is quite as satisfying as hitting the grill and having a nice dinner after a long day of roofing.

41) Roofing License Scam Meme


Roof License Scam Meme

The industry frowns upon unlicensed roofers who peddle their services. But there are definitely people doctoring a fake license to fool consumers.

42) The Roofer’s Art Studio Meme


Roofer Art Studio Meme

Roofing is absolutely an art form. And most artists find inspiration when starting with a blank canvas.

43) Roofers’ Rock Meme


Roofers' Rock Meme

Roofing is a tough job. Sometimes it’s nice to be acknowledged for being a professional roofing contractor.

44) Roofing Billboard Meme


Roofing Billboard Meme

We’ve all seen those generic one-line billboards on the freeway. Wouldn’t it be funny if one of them revealed the foolishness of DIY roofing?

45) Roofing Biz Booming Meme


Roofing Biz Booming Meme

It’s hard not to start feeling extra confident when the roofing business starts booming.

46) Roofing Business Coach Meme


Roofing Business Coach Meme

Have you ever noticed that many of these business coaches have never had a real business?


47) Roofing Business Owner Stress Meme


Roofing Business Owner Meme

Sometimes being a full-time business owner can make us feel like we are aging at an increased rate.

48) Roofing Goggles Meme


Roofing Goggles Meme

The eyes of a full-time roofer tend to gravitate to one part of the home. Yes, the roofing system.

49) SEO for Roofers Meme


SEO for Roofers Meme

The advice of most SEO professionals is downright alarming. Don’t listen to them. Instead, check out this SEO guide for roofers in 2024.

50) Shady Ladder Meme


Shady Ladder Meme

While these memes are funny, roofing safety is no laughing matter. Most roofers have come across ladders that immediately cause alarm.

51) Roofer Sleeping-In Meme


Sleep In Meme

We all know that one contractor that never shows up on time. Or at least we did know them before they were fired.

52) Storm Damage Roofers Meme


Storm Roofers Meme

Whether you call them storm damage roofers or hail chasers, some of these contractors will try to drive through anything.

53) Roofer’s Work Tired Meme


Work Tired Meme

It’s difficult for office workers to relate to the grind of roofing work.

54) Roof Workplace Safety Meme


Workplace Safety Meme

Commercial roofing jobs can be extremely dangerous. An obvious rule of safety is to not recklessly sit on the edge of the roofing structure.

Make Your Own Roofing Memes

We hope you enjoyed these 54 roofing memes and are inspired to create your own. Download Memeatic from the Apple app store or Google Play store and start working your magic. You can even post your memes on social profiles like Instagram and TikTok. If you require professional marketing help, please contact us.


Posted: | Updated: Mar 14, 2025 | Categories: General
  • expertise.com best seo agencies in fort worth
  • contractors of america best digital agency
  • roofers coffee partner
  • national roofing contractors association nrca partner
  • roofers guild accredited agency
  • roofers paradise best of award

How Roofers Can Target Homeowners on Facebook


How To Target Homeowners on Facebook (Blog Cover)

As the founder of Roofing Webmasters, a digital marketing agency for roofers, prospective clients often ask me about targeting homeowners on Facebook. I fully understand their curiosity, as grabbing the attention of homeowners is one of the best ways to generate consistent roofing leads in 2024.

My agency has worked with roofing companies for over a decade, including on Facebook Ads. There are various ways to approach reaching homeowners on the popular social media platform, and I will break down the options below.


Roofing Webmasters Logo

Key Takeaway

Roofers can target homeowners on Facebook by advertising to specific neighborhoods using the radius pin-drop feature within Facebook Ads Manager’s location targeting.



Creating a Facebook Ad Audience

Hyper-targeting the ideal homeowners for your services starts with defining an advertising audience within Facebook Ads Manager.


There are three audience types:


  • Core: Based on location, age, interests, and more
  • Custom: Based on previous interaction with your page
  • Lookalike: Based on users that closely resemble your existing audience

Each audience type can be refined to reach Facebook users who are likely to be ideal homeowners. Our Facebook Ads Guide for roofing companies teaches you more extensively about advertising on Facebook.


Refining Audiences to Reach Homeowners

Facebook targeting depends on audiences, which roofers can define in multiple ways, from manually defining a target audience’s interests to utilizing Facebook’s AI-powered Advantage+ audience targeting.


Take a look at some of the most common audience parameters:


Location

As a local roofing company, you should target Facebook users within your service areas. This measure will help you save money and lower your cost per acquisition. 

You can restrict the geographic radius as much as you want, including individual neighborhoods. Remember that the more you limit your radius, the fewer impressions your ad will receive.


Age

The sweet spot age range for ideal homeowners is between 30 and 45, as this generation is well-versed in digital interactions and understands how to best use the internet to find home services. 

Homeowners older than 45 may be more skeptical of your ads. Many already have a life-long contractor who performs their services. However, this is only true of some consumers over the age of 45.


Interests

Several interests within the Facebook Ads Manager help you target the ideal homeowner. People interested in home improvement and even home improvement TV shows are good targets.

In addition, users interested in home and garden, home ownership, and real estate are worth targeting. However, you can be more creative and choose interests like home remodeling, DIY, and HGTV.


Retargeting Homeowners With Specific URL Visits

Does your roofing website contain articles, blog posts, or service pages directly addressing homeowners? If so, you can retarget visitors to those specific URLs within Facebook Ads Manager.

If you don’t currently have content like this on your website, it might be worth publishing for this very purpose. It’s one of the best ways to craft an audience comprised of homeowners.


Reaching Homeowners Through Facebook Marketing

It’s no secret that Facebook Ads are the most effective way to reach potential customers for your roofing business. However, some organic Facebook marketing strategies can help you reach homeowners.

For example, creating a Facebook Group about roofing or homeownership might be worth your time. This is especially useful if you can regularly post helpful content for the group members.

You’ll also want to encourage as many people as possible to like your roofing company’s Facebook business page, which can be accelerated by including a link to your Facebook page within your email marketing campaigns.


Final Thoughts on Targeting Homeowners on Facebook

Facebook has made it increasingly challenging to zero in on homeowners through Facebook Ads. However, through multiple strategies, roofing companies can still reach homeowners and optimize their ad spend on Facebook.

These advertising strategies include targeting specific locations and interests, including home ownership, DIY, and even HGTV. Aside from spending on ads, organic marketing strategies like Facebook Groups can also prove beneficial in maximizing the reach to homeowners.


Posted: | Updated: Mar 11, 2024 | Categories: Social Media
  • expertise.com best seo agencies in fort worth
  • contractors of america best digital agency
  • roofers coffee partner
  • national roofing contractors association nrca partner
  • roofers guild accredited agency
  • roofers paradise best of award

Digital Word-of-Mouth Marketing for Roofers (Explained!)


Digital word-of-mouth marketing is the digital version of traditional word-of-mouth promotion.

This form of roofing marketing involves building trust for your roofing company via person-to-person sentiments (i.e., consumer referrals).

It is important because an estimated 90% of people are more likely to trust a recommended brand.

Most roofers grew up with word-of-mouth marketing. For example, if you do a great job on a neighborhood roof, your clients suddenly start spreading the word to their friends and neighbors.

These referrals are extremely valuable because the prospects already trust your business, increasing conversion rates.


Digital Word-of-Mouth Marketing (Blog Cover)


Key Takeaway: Digital Word-of-Mouth marketing for roofers requires real customers to recommend your company online in an organic, non-promotional manner (i.e., not a blog post, advertisement, or “promoted” article)


What is the Digital Version of Word-of-Mouth Marketing?

The digital version of word-of-mouth marketing is when online users convey trust in your roofing company by recommending you to other potential customers. 

Google reviews are an example of this, but there are also more powerful ways to contextualize your company’s performance and interaction with the community, like DataPins.


Digital Word-of-Mouth Marketing Examples

Marketing companies like to discuss concepts but sometimes fail to present examples that help roofing companies understand the application.

Below, Roofing Webmasters outlines some common examples of word-of-mouth marketing in a digital context.


Online Reviews

Online reviews are the most well-known form of digital word-of-mouth.

Google, Facebook, Yelp, and other popular platforms host business profiles that showcase customer feedback about that business. As many companies know, reviews are an essential aspect of Local SEO

Unfortunately, however, the general trust level in these review platforms is mediocre at best.


Commercial Roofing Review on Website


Social Proof

Another example of digital word-of-mouth is online social proof.

For example, suppose you publish a picture of your recent roofing job with before and after photos and a connected review from the customer.

In that case, you are spreading your company’s reputation to other prospects. 

Tools like DataPins can help you automate social proof on your website.


Screenshot of DataPins Pin from Roofing Website


Forum Discussions

Many customers turn to forums like Reddit or Nextdoor to find real answers from real people. Facebook Groups can also be another example of this concept.

Generally, people want to skip over the BS influencers that rank on Google and hear from real humans. 

The significant part about forums is that people speak as they would in a conversation rather than writing a blog post for SEO optimization.


Reddit Roofing Discussion


YouTube / TikTok

YouTube, TikTok, and other video-driven platforms create high-level engagement for word-of-mouth marketing.

Videos on these platforms are consumed based on true popularity rather than algorithmically. Of course, properly titling and tagging your videos is important, but engagement is the #1 ranking factor.

While roofers are unlikely to spend much time creating TikTok videos, some contractors have increased their audience by doing just that.


YouTube Video Shows a Way to Promote Your Website


Digital Word-of-Mouth Marketing Tools for Roofers

You might wonder which tools can help you spread your company’s reputation through digital mediums.

After all, choosing a reputation management tool presents the same challenges homeowners face when choosing a roofing company. Who can you trust?

Below, Roofing Webmasters reveals several high-quality tools for digital word-of-mouth marketing.


DataPins

DataPins: The Map Ranking App™ is the most potent digital word-of-mouth marketing tool on the web.

DataPins does everything from inserting schema code and geo-coordinates into your pins to automating review requests via SMS and email communications. 

DataPins also helps contextualize your social proof by routing recent jobs to the most relevant website pages. For example, a tile roof repair project appears on your website’s tile roof repair service page.

This helps website visitors review relevant jobs related to their needs.



Birdeye

Birdeye is a reputation management platform that helps attract customers and increase revenue.

The tool allows roofers to control every business component and reputation while providing insights to inform critical decisions. 

The tool also features thousands of API integrations for roofing companies that scale during high growth.



Podium

Podium is a tool that helps roofing companies gather and showcase customer reviews from across the web.

The app allows roofers to manage reviews across multiple platforms and send text review requests to recent customers. 

The tool also allows roofing companies to add a chatbot to the website so you can monitor visitor inquiries in real time.



NiceJob

NiceJob is a reputation management platform with an intriguing feature that allows customers to send referral links to friends and neighbors.

NiceJob also covers standard reputation management processes, such as automating and showcasing review requests on your website.

Another cool feature within NiceJob is the ability to showcase reviews via social media channels like Instagram and Facebook.



Summary of Digitial Word-of-Mouth Marketing for Roofing

Having real humans spread your company’s reputation online is essential to long-term success.

Unfortunately, consumers distrust marketing materials like advertisements or optimized web pages, and many even distrust review platforms like Google, Facebook, and Yelp.

Your website should, therefore, showcase recent jobs, photos, and summaries related to customer reviews and testimonials.

When packaged together, these things create the proper context for word-of-mouth promotion. We recommend the DataPins tool to help you achieve your goals.


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4 Elements of the Best Commercial Roofing Logos


Blog Cover for Best Commercial Roofing Logo Blog Post With Title and Logo

Creating a commercial roofing company logo should be part of a more comprehensive marketing strategy for commercial roofers.

With a commercial roofing logo, you really need to convey a sense of professionalism and capability. Such traits can be challenging to obtain via text and imagery, but they can be achieved.


Nolen Walker

My name is Nolen Walker. My agency, Roofing Webmasters, has seen more than its fair share of commercial roofing logos, so I speak from experience after working firsthand with these companies. 


Whether you are a new commercial roofing business owner or considering a rebrand for your existing business, you can benefit from learning the tenets of a solid commercial roofing company logo.


In the following post, I will outline the common design elements found in prolific commercial roofing company logos. I will also provide tips for brainstorming your own logo design. 



Elements of an Appealing Commercial Roofing Logo

Established commercial roofing companies share common design elements in their logos. A simple search of commercial roofing contractors in your area showcases a common thread between their logo designs.

I know this first-hand because my agency helps design logos for commercial roofers throughout the United States.


Some of the essential elements include:



Readable Fonts

Stick to easy-to-read fonts that won’t require reading glasses to decipher. Your logo won’t’ connect with consumers if people can’t pronounce the name because of font problems.

Ensure the font isn’t too busy and that the text is nice and clear – unobstructed by flashy design elements. Remember, you aren’t trying to go over the top; instead, you are attempting to build credibility.


Evocative Imagery

Consider the natural geography and terrain of the area(s) that you operate in. If you have trouble considering images to include in your logo, try incorporating some of these natural elements. 

For instance, if you operate in Arizona, consider adding cacti to your logo. If you work in a metropolitan area, consider using a simple skyline for your logo. 

Using imagery that recalls the area’s reputation can help you connect with current and potential customers. It also shows that you are invested in the area where local businesses tend to gravitate.


Simple Color Schemes 

It is best practice to stick with 1-3 primary colors for your logo. I have already discussed avoiding unprofessional colors, but you should also avoid using too many colors. 

The best commercial roofing logos use two colors that complement each other very well. Toy around with a couple of color schemes until you find one that catches the eye without becoming too hectic. 

Think of your logo as a sports uniform. Which teams typically have the most memorable uniforms? It’s the ones with simple color schemes.


Company Name

Think about some of the keywords in your company name. They may tell you what kind of imagery or design you can use in your logo.

For example, if your company name includes words like peak, pinnacle, or apex, these words bring lofty heights to mind. So, maybe incorporating a simple image of a rooftop or mountain would be a good design element. 

You’re not looking to create a work of art with your visuals but instead to establish a consistent theme that instills credibility and trust in your commercial roofing company.


What to Avoid When Creating a Commercial Roofing Logo

Like most potential customers can spot a high-quality commercial roofing logo, many can identify a bad one. Unfortunately, these logotypes also share common traits. 


Check out some of the most common traits of ineffective logos:


Gaudy Colors 

The goal of your commercial roofing logo should be to convey professionalism. Unfortunately, one of the quickest ways to turn off potential customers is to hand them a company card with flashy colors. 

Ensure your logo is devoid of playful, child-like colors such as pinks, bright greens, and neon oranges. Remember, you aren’t selling services to children, so you should target your adult demographic.


Lengthy Names 

You don’t necessarily have to use your full company name in your logo. If your company name is long, consider trimming it down for your logo or initializing it. 

Stuffing a long business name into a logo is usually a bad idea. It looks too busy and makes it harder for the image to stick in the customer’s mind—which should be the goal for your logo. 


Logo Templates 

While considering your logo, you may come across online services offering logo templates. However, some of these platforms require you to pay for a royalty-free version, so be careful not to simply copy and paste.

You may be tempted to use one of these templates to generate your own logo. However, hundreds of commercial roofing contractors are probably using the same templates. 

If you really want your logo to stand out, using a template is counterproductive. Your consumers may not notice templates consciously, but their similarities may dissuade them on a subconscious level.


Bonus Commercial Roofing Logo Design Tips

If you are still feeling overwhelmed by the process of creating a commercial roofing logo design, don’t worry. Most commercial roofing business owners aren’t graphic designers. 


Here are some additional tips to help you get the logo of your dreams:


Hire a Logo Designer

Hiring a professional graphic designer may be the best way to create a good logo. Even if you already have ideas, working with a private designer lets you convey them to someone who can translate them.


Produce a Rough Sketch

Before you hire a designer, it can be constructive to sit down with a pencil and pad and start roughing out some of your ideas for a logo. You don’t have to be an accomplished artist to develop a basic design theme.

Once you start doing some rough sketches, you will probably see some things that do and don’t work. You may even get inspired by themes or concepts you had not previously considered.


Seek Feedback

It never hurts to brainstorm ideas with friends and family. They may provide valuable input and perspectives that you hadn’t considered. If you have friends in other industries, run your ideas by them.


Analyze Competitors

It never hurts to examine the logos of the best roofing companies in your area (or outside your location) and see what they are doing right. But, of course, you never want to plagiarize or even come close.

Still, looking at the logos of other companies may be just what you need to spark some ideas of your own. Furthermore, it’s critical not to reinvent the wheel. Your logo design should fit in with other roofers.


Next Steps for Commercial Roofing Logo Design

Understanding the elements of an effective logo allows you to confidently take the next steps with logo design. You can utilize free logo design tools throughout the internet, but some of these may not produce royalty-free visuals (which can create legal problems down the road).

I’ve talked with thousands of commercial roofers over the past decade, and a logo is only as effective as its associated marketing campaign. At the end of the day, the goal is to generate more commercial roofing leads for your company.

I recommend partnering with a logo design company to ensure your logo is above board. I invite you to contact me personally to discuss how my agency, Roofing Webmasters, can design a custom logo for your commercial roofing business.


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My Local Service Ads Guide for Roofers (Google Guaranteed)


Roofing Company Local Service Ads (Guide Cover)


As the owner of Roofing Webmasters, a digital marketing agency for roofing companies, I am often asked to discuss the topic of Local Service Ads, also known as Google Guaranteed.


Key Takeaway

The appeal of LSA ads for roofers is clear. They allow companies to place their brand and reviews at the very top of Google search results for relevant queries. However, there are barriers to entry for businesses looking to enter Google’s LSA program, as Google guarantees quality services from these selected providers.


In my guide below, I’ll outline the pros and cons of Google LSA for roofing companies and describe its potential role in a broader digital marketing campaign.


Local Service Ads Explained

Google’s Local Service Ads (LSA) is Google’s pay-per-lead advertising platform for verified roofing contractors and other businesses. Only roofing companies who pass the LSA verification process are eligible for these ads.


The verification process includes:


  • Business entity check
  • Business owner background check
  • Service professional background check
  • License check
  • Insurance check


Once verified, roofers only pay for leads from these advertisements rather than paying per click with traditional Google Ads (PPC). Local service ads appear above traditional paid advertisements to people performing a local search for roofers in their area.


Local Service Ads SERP Screenshot


The Purpose of “Google Guaranteed”

Google Guarantee is a badge for businesses that pass Google’s screening and qualification process through LSA or its partners. Customers who use services from companies with GG badges may be eligible for reimbursement if they find the service unsatisfactory.

Customers can submit reimbursement requests, and Google decides on the resolution. Google has complete discretion on these matters, which do not replace customers’ standard legal or insurance actions.


Google Guaranteed Screenshot


How Local Service Ads Work

Local Service Ads work like a pay-per-lead model where you only pay after the customer contacts you from the ad. The LSA model differs from standard PPC ads, which require the advertiser to pay each time a user clicks on the ad, even if they don’t contact the business.


Users who click on your ad can contact you in one of three ways:


  • Phone Call: Google will record the call, and you can mark it as a qualified lead or a junk lead
  • Message: Users message your business through the LSA platform
  • Calander: Users book a service on your connected calendar directly through LSA


A pay-per-lead model is more appealing than PPC because users often click on ads without the intention to use the service. With Local Service Ads, there is much less room for error, and the qualifying questions ensure that you are connected to a warm lead. 


LSA Eligibility in Your Zip Code

LSA is not available for every industry in every location. You can check the availability of Local Service Ads in your area by filling out an eligibility form.


LSA Eligibility Screen

LSA Not Available (Screenshot)


LSA Cost for Roofers

Your cost per lead will vary by zip code. You can estimate your cost per lead using LSA’s cost estimator. For example, in Fort Worth, Texas, the estimated cost per lead for ten leads per month is $320 – $480.


Local Service Ads Cost Per Lead Estimate


Potential Downsides to LSA for Roofing Companies

Make no mistake: LSA is a glorified pay-per-lead model. If you know my content, including my Roofing SEO Podcast, you know that I advise against pay-per-lead as your primary source of new customers.


Here are some of the downsides to Google LSA:


Cost Per Lead

As you saw with the cost estimator, LSA leads are more expensive than standard roofing leads. Customers acquired through organic search will likely cost your company 95% less than those generated via Local Service Ads.


Wasted Leads

Although roofers can mark fake leads as junk and not pay for them, some leads that seem good initially still don’t result in a sale. In these cases, the roofing company pays a premium for a lead that never converts.


Google Dependency

With LSA, Google essentially owns your lead source. At any point, Google can choose to rescind your business’s verification or raise the cost per lead. While SEO campaigns still rely on Google’s search engine, they are more of a partnership with Google than an employee.


Moving Forward with Google LSA

Local Service Ads for roofing companies can be helpful in a broader digital marketing strategy that includes SEO, website design, reputation management, and digital branded signaling.

I don’t recommend relying solely on Google LSA to generate roofing leads as the cost per lead is expensive and not sustainable as a primary lead source.

If you require assistance with your advertising strategy in 2024, reach out to me for a free consultation.


Posted: | Updated: Mar 26, 2024 | Categories: PPC
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102 Construction SEO Keywords for 2023 (Updated Metrics)

Construction SEO Keywords

Roofing Webmasters has you covered if you are looking for a construction keywords list or keywords for construction management. Since construction companies often fall under a similar content strategy as roofing companies, the overlap produces several keyword variations that can help generate visitors using SEO for construction companies. As a result, our team constructed a keyword list that dives deeper than other marketing websites offer by providing additional metrics like keyword difficulty and organic CTR, in addition to search volume. 

Top 102 Keywords for Construction Companies

Commercial Intent Keywords

These keywords are best for service pages as users who search for them usually want to buy a service. With a properly optimized website, you can convert these users into customers at a high rate. With this in mind, service pages should always showcase a clear and urgent call-to-action (CTA) so that users can quickly take action. Commercial intent keywords are frequently at the bottom of your funnel, making them the most valuable keywords to rank for on Google organic search results.

Keyword Volume Intent Difficulty CTR
vinyl siding 78,353 commercial 46 96%
fiber cement siding 20,880 commercial 37 88%
board and batten siding 18,620 commercial 31 38%
construction companies near me 16,353 commercial 51 84%
wood siding 15,884 commercial 41 56%
metal siding 14,947 commercial 32 79%
aluminum siding 14,221 commercial 27 82%
james hardie siding 13,271 commercial 42 14%
new construction homes near me 8,868 commercial 40 88%
shiplap siding 8,565 commercial 33 56%
certainteed siding 8,380 commercial 45 13%
home remodeling 8,363 commercial 57 83%
siding repair 7,542 commercial 55 80%
home renovation 7,008 commercial 49 80%
new home construction 5,376 commercial 57 100%
certainteed vinyl siding 3,905 commercial 48 27%
vinyl siding repair 3,683 commercial 37 78%
new home construction near me 3,193 commercial 56 94%
vinyl siding installation 3,068 commercial 46 82%
home remodeling near me 3,021 commercial 52 84%
new home builders 2,850 commercial 59 90%
vinyl siding near me 2,757 commercial 45 86%
aluminum siding repair 1,784 commercial 36 85%
siding repair near me 1,784 commercial 45 86%
aluminum siding repair 1,784 commercial 36 85%
construction services 1,188 commercial 25 84%
home remodeling contractors 1,159 commercial 50 83%
home remodeling contractors near me 949 commercial 53 86%
vinyl siding contractors near me 853 commercial 48 83%
home remodeling companies 839 commercial 41 84%
residential general contractors near me 744 commercial 51 88%
residential construction companies 664 commercial 37 88%
wood siding repair 611 commercial 39 86%
residential general contractors 585 commercial 49 100%
james hardie siding installation 585 commercial 31 81%
roofing construction 585 commercial 45 82%
shiplap siding exterior 521 commercial 30 58%
fiber cement siding installation 508 commercial 41 48%
shiplap siding interior 508 commercial 42 60%
aluminum siding repair near me 483 commercial 29 84%
high end vinyl siding 322 commercial 37 80%
metal siding near me 322 commercial 34 84%
siding repair contractors 263 commercial 42 84%
shiplap siding installation 240 commercial 43 55%
board and batten siding installation 196 commercial 35 52%
commercial building contractors near me 185 commercial 44 84%
house siding repairs 185 commercial 56 52%
exterior siding repair 174 commercial 43 92%
siding repair company 132 commercial 36 90%
new construction single family homes 111 commercial 48 60%
roofing construction companies 34 commercial 38 83%
roofing construction companies near me 27 commercial 50 84%
roofing construction company 27 commercial 29 83%
siding repair companies near me 24 commercial 46 86%

Informational Intent Keywords

Informational intent keywords are best for blog posts on your company website. Users searching for these terms are not typically ready to buy right away. However, you can capture them at the top of your funnel and remarket to them in the future. In addition, ranking for informational keywords helps strengthen your website’s topical authority and earns more natural links from around the web. Finally, interlinking from a blog post to a service page is a great way to intelligently distribute link equity to your highest-converting pages.

Keyword Volume Intent Difficulty CTR
vinyl siding cleaner 7,425 Informational 39 95%
home remodeling ideas 2,434 Informational 48 44%
types of vinyl siding 1,874 Informational 33 64%
fiber cement siding problems 1,563 Informational 28 53%
certainteed vinyl siding colors 1,388 Informational 44 41%
metal siding colors 1,316 Informational 25 64%
fiber cement siding cost 1,259 Informational 32 83%
certainteed siding colors 977 Informational 40 41%
vinyl siding colors and styles 963 Informational 40 55%
aluminum siding cost 949 Informational 28 80%
vinyl siding installation instructions 866 Informational 33 87%
best roofing contractors near me 825 Informational 53 84%
siding repair cost 651 Informational 42 86%
home renovation ideas 638 Informational 48 50%
steel siding cost 585 Informational 26 58%
where to buy vinyl siding 559 Informational 46 100%
aluminum siding colors 534 Informational 31 38%
new home construction costs 495 Informational 52 60%
vinyl siding installation tools 470 Informational 32 88%
wood siding options 457 Informational 37 69%
fiber cement siding colors 445 Informational 35 36%
certainteed vinyl siding reviews 420 Informational 36 56%
how to repair wood siding 383 Informational 37 56%
james hardie siding reviews 310 Informational 30 37%
how to install fiber cement siding panels 252 Informational 39 58%
james hardie siding warranty 207 Informational 30 94%
siding repair kit 196 Informational 42 58%
aluminum siding prices 174 Informational 30 55%
james hardie siding installation instructions 174 Informational 29 87%
home renovation cost 153 Informational 46 75%
wood siding repair cost 142 Informational 46 55%
certainteed siding color chart 122 Informational 45 41%
diy board and batten siding 111 Informational 38 78%
vinyl siding repair cost 82 Informational 42 90%
vinyl siding installation tips 82 Informational 35 89%
high end vinyl siding brands 73 Informational 35 55%
fiber cement siding installation cost 64 Informational 36 94%
certainteed vinyl siding accessories 55 Informational 31 88%
roof construction diagram 47 Informational 50 41%
board and batten siding colors 39 Informational 34 41%
aluminum siding repair parts 27 Informational 40 94%
fiber cement siding installation video 27 Informational 72 64%
aluminum siding repair cost 24 Informational 46 55%
fiber cement siding installation instructions 24 Informational 31 96%
james hardie siding installation guide 17 Informational 21 56%
roofing construction terms 17 Informational 30 41%
vinyl siding comparison chart 17 Informational 28 87%
installing board and batten siding around windows 17 Informational 39 82%

How To Implement Keywords for Construction Companies

When writing your service pages and blog posts, you can download the XLS file to reference these keywords. However, it’s best to craft a comprehensive content strategy before publishing new content so that you avoid keyword cannibalization and maximize efficiency. Once you map out which pages and posts will target which keywords, you can insert these keywords into the proper areas. Consider the following:

  • Title Tags: Your keyword should appear once at the beginning of your title tag
  • Meta Descriptions: Your target keyword should appear once or twice within your meta description
  • Headers: Your target keyword should always appear in your H1 and sometimes in your H2s and H3s.
  • Body Content: Your keyword should appear one to five times (depending on total word count) within the content itself but should never exceed ten. 

Other Considerations for Keywords for Home Builders

When publishing content with construction marketing keywords, you must keep the reader as your top priority. Engaging in oversaturation and improper grammar can deter readers from buying your services and discourage Google from ranking your pages. Therefore, consider the following things before publishing content:

Avoid Keyword Stuffing: Never add too many instances of the same keyword, as Google will mark your page as spam, and readers will bounce from your website.

Pro Tip: Check Your Keyword Usage With Keyword Density Checker 

Utilize LSI Keywords: Consider using LSI keywords to supplement your primary terms to reference your keyword without oversaturating your content. LSI keywords are semantically related to your primary term.

Pro Tip: Use LSIGraph To Generate LSI Terms for Your Primary Keyword

Posted: | Updated: Dec 29, 2022 | Categories: SEO
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Writing The Perfect Roofing Business Description (w/Examples)


Writing an effective roofing company business description can increase engagement and produce more sales. When people hire a roofing business, they want to trust the company.

After all, these people will come into their homes to perform repairs or assessments. 

Unfortunately, as a roofing business owner, you won’t have the time to meet face-to-face with all your customers and have a conversation with them. That’s where a roofing business description comes in. 


Your roofing business description (usually contained on your website’s “About Us” page) is your chance to tell a broad swath of customers and potential customers what your business is all about.

But how do you write the perfect roofing business description? Roofing Webmasters outlines the process below.


Roofing Business Description

What is a Roofing Company Business Description?

A roofing business description provides a general overview of your company and highlights unique facts about your business.

Typically, a description reveals the owner’s name and top-level employees who represent the business in public forums.


Roofing Company Description

How To Write a Good Roofing Business Description


Make a Connection

Think about an instance in which you were meeting a person for the first time. What did you try to do to break the ice? You probably started asking questions about the other person or talking about yourself to find similarities. 

You may have brought up your favorite type of food, favorite TV show, where you went to school and things like that.

Why? Because finding similarities is a way to establish a connection with someone. People want to feel a connection to someone they hire to work on their roof. 


That’s why so many people want to see the About page of a business first. The About page is where you share your business’s story and establish a connection.

This connection makes it easier for someone to trust your business and services. 


Solve a Problem

A lot of small businesses make the mistake of glorifying their company in their business description. While you should start with basic information about your company, the focus should be on solving the visitor’s problem. 

As a roofing company, you can fix a leaking roof or replace missing shingles. However, it’s also a good practice to think back to some of the questions you’ve frequently heard from customers and which services you often perform.

Start your description with a brief explanation of how your business can solve a problem.


Here is an example of an intro to a roofing business description that includes basic business info and gets into the customer’s problem:


"JJ Roofing has been repairing roofs in Madison, Wisconsin, for over 20 years. Our mission is to resolve your roofing issue promptly."

Notice that the above example mentions the company name, the service area, and how long the company has been in business.

Those are all essential elements in your roofing business description intro. However, describing the problem you can solve for the customer is equally important.

In the case of the above example, we see that JJ roofing can resolve roofing issues quickly. 


Share Business Values

We talked about making a connection with your customers. That can be easier said than done, though. One good way to establish a relationship is to describe your company’s values in your business description.

For instance, if you emphasize low prices, talk about it. 

Likewise, if your company is known for speedy work, mention it in your business description. Be honest, too.


The odds are that no matter what your business values are, they will resonate with at least one group of consumers.

After you have mentioned your company’s basic information and its problem for the consumer, it’s time to start describing your business values.


Here’s an example of a company that values transparent pricing:


"We know how hard it can be to find a contractor that does quality work at an affordable price. That's why we take the time to go over our invoices with our customers. Transparent pricing is important to us because that's what we would expect of anyone we hire."

The most important part of the above example is that last sentence. That’s where you make your connection.

You are telling the reader a little about yourself and your preferences so that someone could read that and think, “I expect transparent pricing, too.”

Humanizing your company begins to put a face to it that the customer can trust. Notice that the above example also has a conversational tone.


Understanding a struggle makes your company more relatable – like you’ve been in the same situation that the reader has also been in before. 


Tell Your Story

After you have described your business values, you can tell your company’s story. Of course, you may not have a fantastic story to tell, and that’s okay.

Storytelling is an excellent opportunity to share your passion for what you do.

Here’s an example of a company story:


"Our roofing company was established in 2001, a time when Madison was ripe with roofing busiensses in a 20 mile radius"

However we knew (from firsthand experience) that few of those roofing contractors took time to explain their work and complex invoices to local customers. 

Our goal was to fill the need for personal touch and empathy, and 20 years later, we've reached our goal, and continue to strive to sustain it."

There is nothing dramatic about this story. There’s no tragedy or talk of a special impromptu meeting of roofing experts who decided to start a business together.

If you have a fantastic story like that, talk about it by all means. 

The point is that you don’t have to have a fantastic story to tell to resonate with your customer base.


Notice that the above example goes on to talk about the company value of transparent pricing. It even shows the reader which principles your company best represents.


Avoid Salesmanship

We know it sounds unintuitive, but your roofing business description is not your opportunity to sell to your readers. So don’t mention any special promotions or anything like that.

While you should have a call to action or two on your About Us page, the main point is not to make a sale. 

If you properly avoid sales talk, you are more likely to make a sale, which is ironic.


However, customers who feel comfortable with your roofing company are more likely to invest in your services, and comfort comes from feeling unpressured by your presentation.

Too many roofing websites ignore user experience to bombard visitors with sales offers.

Of course, a coupon or discount code can help convert customers on the fence, but it’s not going to appeal to someone just browsing around.


You have first to establish a trust to make a sale.

Ultimately, your customers have a need that you can address. However, some competitors can handle that same need.

So the question becomes, which company does the prospect feel most comfortable paying? If you write the correct business description, it’s most likely going to be yours.


Next Steps for Your Business Description

Once you craft the perfect description of your roofing business, it’s time to publish it on all of your main assets.

For example, insert the description onto your website, Google Business Profile, and various other directory listings.

Taking this step ensures the impact of your description is maximized through marketing.


If you require assistance with your SEO, website, citations, or reputation management, reach out to Roofing Webmasters.


Posted: | Updated: Jan 15, 2025 | Categories: General
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6 Helpful Tips for Responding to Negative Roofing Reviews


Negative Roofing Reviews (Blog Cover)

Responding to negative reviews is one of the most overlooked reputation management strategies for roofing companies.

Accumulating more reviews is a great first step for your roofing business. However, the increase in review frequency often overlaps with a few negative reviews from unhappy customers.

As the founder of Roofing Webmasters, a digital marketing agency for roofing companies, I’ve worked with thousands of roofers over the past decade to enhance, sustain, and manage their reputations.

Based on my experience, review responses can make or break the perception of your business online.


Below, I outline six proven steps to respond to negative roofing reviews in a way that helps your brand.



1) Respond to Reviews Quickly

Most negative feedback is a cry for attention, especially when relayed in a public forum, like a Google Business Profile or Facebook Business Page.

A swift response to a negative roofing review will show the customer that you value their time and are aware of their grievance.

Set up email alerts for your review platforms so you are notified about each new customer review.

This way, you can respond to feedback ASAP or assign someone in your company to handle the matter.


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Quick review responses often quell the customer’s aggressive demeanor, leading to a more reasonable dialogue.


2) Thank Customers for Their Business

No matter the nature of the complaint, expressing gratitude for the customer’s business is a way to disarm their aggression.

Remember, this person took time out of their schedule to write a review of your business – even if it was bad. 


Start your replies with something like, “Thank you very much for utilizing our business and leaving a review…”


An initial showing of gratitude can help soothe the reviewer’s inflamed perception of your company. It also shows prospective customers that you value your clients.


3) Acknowledge The Customer’s Problem

Agitated customers often crave specific acknowledgment of their criticism. Because of this, template-based or generic review responses are often ineffective for reputation management.

Instead, acknowledge their specific issue in your reply. As the owner, you must take responsibility for whatever the customer perceives as the problem.

Consider acknowledging the criticism in detail and thanking them for bringing it to your attention. Remember, the customer is always right – even when they’re wrong. 


4) Apologize For The Inconvenience

Responding to negative reviews is not about your ego as a business owner; it’s about your customer’s ego.

With this in mind, apologize to them for their experience, whether you deem it to be warranted or not.

Regardless of the issue or who’s at fault, their experience with your company was negative.

A brief and straightforward apology, citing the specific issue or incident, can diffuse the situation and even prompt the customer to delete or amend their feedback.


Roofing Company Poor Review Example

5) Offer an Explanation or Solution

Customers sometimes have a point with specific criticisms, which may require an objective look at your employees or standard operating procedures.

Other times, they may form a perception of your business based on an isolated incident.

Consider Unforeseen Incidents

For example, maybe one or more of your critical staff members called in sick on the same day. Perhaps a supplier was late in delivering materials.

Unfortunately, customers aren’t always privy to this information and may sound off without knowing the whole story. 

Provide Reassurance

When necessary, explain the circumstances that led to their unpleasant experience with your company and (briefly) that such a situation is not typical.

You don’t want to sound like you are making excuses, but simultaneously, you want to assure other customers that the negative reviewer’s experience isn’t the norm. 


6) Invite The Customer to Talk Privately

If possible, use the reply to move the conversation offline. At the end of your response, tell the reviewer that you would be happy to discuss the matter further over the phone or in person.

Privatizing the conversation will limit harmful exposure online and give you a chance to win the customer back.

In addition, you may find a solution that leads to them updating their review and speaking on your attentive response.

If you view each negative review as an opportunity, you can mitigate harm and boost your reputation.


Don’t Let Negative Reviews Harm Your Reputation

The fact is that negative reviews will happen. No one bats .1000 (to use a baseball analogy).

The important thing is to be prepared when negative reviews emerge.

Our team at Roofing Webmasters can help you handle negative reviews with our professional reputation management services.

Using our reputation management tool, DataPins, you can easily get more reviews and effectively manage existing ones.